Track Every Credit.
Advance Every Career.

CreditBoosters USA unifies continuing education tracking, credential verification, and compliance reporting for professionals and the institutions that serve them — across 40+ licensed professions.

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350+
Institutional Clients
18,000+
Active Professionals
99.95%
Platform Uptime
2.4M+
Credits Tracked Annually
Platform Capabilities

Four Pillars of Credit Management

Everything professionals, education providers, and licensing boards need to keep credentials current and compliant — in one connected hub.

📊

CreditTracker Pro

Personalized dashboards for individuals and teams. See earned credits, pending requirements, and upcoming deadlines at a glance — auto-synced from approved providers.

🔗

VerifyConnect

Instant credential verification API for employers and licensing boards. Confirm an applicant's CE status in seconds, backed by tamper-evident audit records.

🔄

CourseSync

Education providers connect once and credits flow automatically. Our integration hub supports LMS webhooks, SCORM completions, and manual batch uploads.

🛡️

ComplianceGuard

Proactive monitoring of license renewal windows, jurisdiction-specific CE rules, and team-wide compliance gaps — with escalation alerts before deadlines hit.

How It Works

From Enrollment to Compliance in Four Steps

Whether you're a solo practitioner or managing credentials for a 500-person team, the workflow stays simple.

🏢

Connect Your Organization

Sign up as an education provider, employer, or licensing body. Our onboarding wizard maps your profession rules in under 15 minutes.

👤

Invite Professionals

Professionals register with verified email and license number. Each user gets a personalized credit portfolio tied to their active licenses.

🎓

Earn & Record Credits

Completed courses sync automatically via CourseSync. Credits are categorized by profession, jurisdiction, and renewal cycle — no manual entry needed.

✅

Verify & Report

Licensing boards and employers pull real-time compliance reports. Professionals receive automated reminders as renewal deadlines approach.

CreditBoosters USA team collaborating in Austin office
Our Story

Built by Compliance Professionals, for Compliance Professionals

CreditBoosters USA was founded in 2021 in Austin, Texas, after our founders experienced firsthand the chaos of tracking CE credits across multiple licenses and jurisdictions. Spreadsheets got lost; deadlines slipped; verifications took weeks.

Today, our team of approximately 45 people serves education providers, employers, and licensing boards in 38 states — making credential compliance something professionals can manage confidently, not anxiously.

Headquarters: 4207 Ridgepoint Drive, Suite 140, Austin, TX 78731

MH

Marcus Hale

Chief Executive Officer

15 years in EdTech. Previously VP of Product at an online learning marketplace. Holds an MBA from UT Austin and a deep passion for lifelong learning.

DO

Diana Okoye

Chief Technology Officer

12 years building learning management infrastructure. Former senior architect at a major publishing and education company. MS Computer Science, Georgia Tech.

RM

Ryan Matsuda

Chief Compliance Officer

10 years in professional licensing regulation. Previously worked with state nursing and accounting boards. JD from University of Virginia School of Law.

Email Transparency

What We Send and Why

Transactional notifications are the backbone of our platform. Here's exactly what leaves our servers, who receives it, and how we maintain best-in-class deliverability.

📨 What We Send

  • ✓ Course enrollment confirmations
  • ✓ Credit completion certificates & receipts
  • ✓ License renewal deadline reminders (30/14/7 days)
  • ✓ Credential verification request alerts
  • ✓ Compliance status change notifications
  • ✓ Account security alerts (login, password, MFA)
  • ✓ Billing receipts and payment confirmations
  • ✓ Team invitation & onboarding emails

👤 Who Receives

  • ✓ Registered professionals (email-verified accounts only)
  • ✓ Contracted institutional administrators
  • ✓ Authorized licensing board reviewers
  • ✓ No purchased or rented lists — ever
  • ✓ All recipients are existing users or clients
  • ✓ Consent recorded at registration/contract signing

📈 Volume & Quality

  • ✓ Average daily volume: ~9,000 emails
  • ✓ Complaint rate: consistently < 0.03%
  • ✓ Bounce rate: maintained below 1.5%
  • ✓ Suppression list actively enforced
  • ✓ Dedicated IP with warm-up history
  • ✓ Delivery logs retained for 90 days

🤝 Consent & Compliance

  • ✓ Consent obtained through platform registration
  • ✓ B2B clients consent via signed service agreement
  • ✓ CAN-SPAM, CASL, GDPR compliant
  • ✓ No marketing, newsletters, or promotional content
  • ✓ List-Unsubscribe headers on all messages
  • ✓ Manage notification settings
Operational Rigor

Email Practices & Safeguards

Beyond compliance checkboxes, here is how we actively protect our sending reputation and your inbox trust.

🔍

Recipient Verification

Every account requires email verification at signup. Institutional imports undergo automated format/MX validation before any message is dispatched.

🚫

Suppression List

Hard bounces, complaints, and manual unsubscribes are permanently added to our global suppression list. No re-engagement attempts are ever made.

📉

Bounce & Complaint Handling

Hard bounces trigger instant suppression. Soft bounces retry twice over 24 hours, then suppress. Every complaint is reviewed by our deliverability team within 4 hours.

📬

Feedback Loop Monitoring

We subscribe to ISP feedback loops (FBLs) through Mailgun. Reported addresses are suppressed automatically and flagged for manual triage.

⚡

Rate Limiting & Anomaly Detection

Per-client and per-template sending limits cap unexpected spikes. Volume anomalies exceeding 150% of the rolling 7-day average trigger automatic holds and team alerts.

🔐

Access Control & Audit Trail

Sending permissions follow RBAC with minimum-privilege access. Template changes require approval from at least one additional team member. All changes are logged for 12 months.

Under the Hood

Infrastructure & Security

Enterprise-grade foundations built for reliability, privacy, and trust.

☁️

Cloud Hosting

Deployed on AWS (us-east-1, N. Virginia). Multi-AZ architecture with automated failover. All data stored within the United States.

📧

Email Delivery

Mailgun (Sinch) SMTP relay with a dedicated IP address. Average throughput ~9,000 transactional messages per day with 99.4% inbox placement.

🔒

Encryption

TLS 1.3 for all data in transit. AES-256 encryption at rest. Database connections tunneled through private VPC endpoints.

✉️

Email Authentication

Full SPF alignment, 2048-bit DKIM signing, and DMARC policy set to p=reject. Verified through regular third-party checks.

📡

24/7 Monitoring

Real-time dashboards track bounce rates, complaint ratios, and delivery latency. Automated alerts fire when any metric drifts outside healthy thresholds.

📋

Audit Trail

Delivery logs retained for 90 days. Access logs and template change records stored for 12 months. Available for client and regulatory review upon request.

Ready to Simplify Credential Compliance?

Join 350+ institutions and 18,000 professionals who trust CreditBoosters USA to keep their continuing education on track.

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